Thursday, August 4, 2016

The Reign of Delhi Auto-Wallahs

As I woke up to the alarm-clock on my cellphone today, my auto-wallah (auto-rickshaw driver) called to inform that he is not well and would not be able to drop me to the office today. I said it's okay and told him to take care. I was grateful that he didn't ditch me at the last minute. I left home a little early as I would have to catch an auto-rickshaw on the road.

I didn't anticipate any problem as auto-rickshaws (popularly referred to as 'auto') are usually available. I waited on the road for some time. Not a single vacant auto came by. A couple of vacant ones came by but refused to take me to my office location. I decided to reach the nearest auto stand. I hailed an e-rickshaw. As my luck would have it, the auto stand was devoid of even a single auto. Once again filled autos passed by while vacant ones refused me. I walked ahead. I opened a cab app on my cellphone on the go and booked a cab. It reached me in under seven minutes. The fare was around thirty rupees more than the auto fare.

Last month the auto unions and taxi unions of Delhi went on strike. Their main issue was the local app-based cab services like Uber and Ola, who offered their services at low fares. They called off their strike after three days. A similar strike happened earlier this year in the month of April. During both times I made use of the app-based cab services.

My regular auto-wallah had been fixated a couple of months back (God bless him!). He doesn't charge me extra for being a regular. There had been a couple of regular auto-wallahs before him for short duration, but they had demanded extra over and above the actual fare. During the month of Ramadan, I requested him to drop me home in the evenings as well and he made sure that I reached home in time for Iftaar. But auto-wallahs like him are a very rare kind in Delhi.

Waiting on the road in Delhi to hail an auto is a nightmare. Eight in ten refuse you. And when they agree, they quote an exorbitant fare and refuse to go by the fare meter. Autos in a stand are the worst kind. They are goons. In Delhi, there is a rule that auto-wallahs cannot refuse a commuter especially a woman. My brother-in-law suggests that I should hop into an auto and ask the driver to take me to my destination. And if they refuse, I should call the traffic police to complain. That is what the men do. But sincerely, I am scared. What if the auto-wallah takes me elsewhere? What is the guarantee of my safety? Once a traffic policeman compelled an auto-wallah to give me a ride, and he had grumbled the whole way.

When an auto-wallah refuses to go, I usually don't say anything and move on to the next. I don't have the time for the heated words. But sometimes when I am infuriated, I say a few angry words. Few times, I have dialled the given complaint number, but I seriously don't know if that helps.

The other day, when I stepped out of the metro station in the evening, it was raining hard. So I could not take a rickshaw. Az usually picks me up from the metro station but he was out of town that day. I saw a couple of autos across the road. I opened my umbrella and went up to them. The auto-wallahs were sitting in a single auto and chatting animatedly. I asked them if they would go. One of them spoke to refuse saying that there was a jam ahead, and they all broke out into a laughter. I didn't understand what was so funny. Unfortunately my internet was not working, and so could book a cab. The sight of the laughing and gossiping auto-wallahs infuriated me. I dialed the complaint number, but it went unanswered. I dialed several times, but alas.

Most auto-wallahs act like ass-holes (pardon the language but can't help it) and they have the audacity to go on strikes. They harass us, charge us inflated fares, leave us stranded on the road, refuse to charge by the meter and refuse to give us a ride. Yet they think they are kings of public transport. Why wouldn't we book a cab? It charges only a few rupees extra (except the surcharge cases), but it comes to our doorstep, it is comfortable, it goes by the meter, it doesn't refuse to give us a ride. When I visited Bengaluru (Bangalore), I saw that app-based cabs are the most convenient means of transport there and they are actually preferred over autos. 
But every coin has two sides. Once, an auto-wallah was telling me that the base fare being low, they are not able to earn enough and they have so many responsibilities. So they are bound to charge extra. I have seen commuters abusing auto-wallahs, treating them like crap. A few days back, there was an incident when a couple of men refused to pay the fare after reaching their destination. When the auto-wallah resisted and insisted that they pay, one of them shot at him. Luckily it was not fatal.

For a commuter, auto is always the easiest to hail an auto on the road. If the auto-wallahs have not been bullies, it is the most convenient mode of transport. I have chatted with several auto-wallahs during my rides. They are mostly the hard-working kind, have dreams for their children, have families and are God-fearing. Several times, I have hailed an auto near an auto-stand and they had put the meter down. And I ask them, "You are not from this stand, na?" They reply, "No. How did you know?" I answer, "You are charging by the meter. These stand ones don't do that". Most of them don't even want to go on a strike. They lose out several days' earnings during the strike and they can't afford that. But such auto-wallahs are bullied by their peers. They are forcibly stopped and abused. But again, when they are not stopped, many of them demand exorbitant fares from commuters, taking advantage of the situation!

Again a couple of weeks back, I left my cellphones in the office cab. When I realised the blunder, I took an auto to go after the cab. The auto-wallah lend me his phone to make the necessary calls. And before I left his auto, he asked me to delete the numbers I had dialled including my own. I was amused and taken by his truthfulness and kindness. I paid him a little extra.

So I am not saying that all auto-wallahs have negative attitude. But yes, most of them are not nice people. If the authorities are more stringent with laws and rules, the auto-wallahs can neither exploit nor be exploited. Also, we the public has to become more aware of our rights and laws. The handful of the honest auto-wallahs are a flicker of hope though. After ten dishonest insolent auto-wallahs, if I encounter an honest and kind eleventh one, my faith is restored. Only if the entire auto community operates honestly, the auto will become the true public's transport.

You can also read my earlier auto-rickshaw post "The Luxury of an Auto Ride"

Read about a woman's account of trying to hail an auto at night here.

Know more about Delhi's auto-strike here.

Here are 5 Ways in which you can Register Complaint against Auto Rickshaw in Delhi.  

Thursday, July 28, 2016

The True Us

A cousin has been nicknamed "mother" by her friends because of her caring nature. But surprisingly she is hardly caring towards her immediate family. A granny used to go to lengths to help relatives and the underprivileged. But she often failed to see the pain of her own children. An uncle is very helpful to all relatives and friends. But at times can be ruthlessly rude to his own mother. An aunt who is utmost soft-spoken to everyone outside but is often bitter-tongued to her own family. An uncle who is a very jolly person and makes people smile, but can be extremely bad tempered at home.

Which is a person's true nature? The side which is displayed to outsiders or the side known at home. Why is it so easy for some to love outsiders rather than your own kin? Or is it much more easier to be unkind in words and actions towards our own family? Or may be we simply take our family for granted.

May be at home, we don't need to pretend to be a perfect person all the time. There is nothing to hide. People around us knows all about our past and present. They know who we are or where we come from. Several of them know us inside out. So it is easier to be our real self. It is easier to vent out our emotions when we are with people we are close to. Our anger, our frustration and our grief. On the other hand, happiness is something which can be shared with anybody nonchalantly.

When we go out and make new friends and acquaintances, we always try to start with a clean slate. They know nothing of our past or of our shortcomings.We don't share parts of our lives that we are ashamed of or those we feel will put us in the poor light. We always make a conscious effort to portray ourselves as a wonderful person, all positive, all smiling. We want to be a person that everyone loves and likes to hang around with. Sometimes even our closest friend would not know all about us.

Every one of us likes to be praised, to be remembered with fondness or even adulation. In this quest, we may tend to look outside home. Overlooking the emotional needs our closest family, we may try reach out to the extended one, to friends and even acquaintances with our generosity. But is it okay to do this? And why do we do this? Do we feel that we are not appreciated (or enough) at home, rebuked or humiliated for simple shortcomings, our opinions don't matter or we are not valued at home? Might be, don't you think?
So it also becomes important that we appreciate our family members, that we don't ridicule at their mistakes but help them to correct themselves, consider their feelings while deciding things, make them feel loved with kind words and gestures. Our actions are all inter-connected, don't we see!

Charity begins at home, they say. Quite apt, I would say. If we are at our best at home, we can be at our best outside rather than the other way round. But easier said than done, isn't it? I can be extremely patient at work, tolerating irritants and nonsensical colleagues. But with my family (especially my husband and sister), more than often I am capable of losing it. May be because they know that I am not perfect, they know that my conscience is clear. I know I can bare my emotions to them unabashedly without being judged. I am a kind of serious fellow at work. But at home, I laugh and joke hard. On a regular front, I am not really very easygoing and a kind of an introvert.

Sometime before getting married, I had a tiff with my kid sister. In the flow I said something hurtful to her and she was on the verge of tears. I apologized. But the damage was already done. After she recovered from the hurt I had caused, she gave me a very matured advice. She said, "I know you since we were babies. So I know you well, that you don't really mean the hurtful words you say, that there is nothing negative in your heart. But the people in your marital family don't know you, they don't know who you really are or your heart. So please watch your words and your tone".
The question still remains, which is the true us? I believe when we are in our own skin, we are truly us, with all our shortcomings. And in this self, we are capable of becoming better persons. When we can better our base selves, our extended selves automatically become the best. So yes, charity has to begin at home. Don't you think?

This post has been featured in BlogAdda's Spicy Saturday Picks on 30th July, 2016.

Thursday, July 14, 2016

The Refreshing Rains

A couple of days back in Delhi
It seems that the rain gods have finally smiled upon Delhi with monsoon eyes. It is now raining almost everyday. After a spell of long hot weather, it is finally much cooler.

I have shared many a times that I am a rain fan. The rains soothes my heart and my mind. Most people I know say that they don't know like rains and that it is depressing. But not me. I feel that the greenery becomes more refreshing and more beautiful in and after rains. Sadly, most of Delhi lacks the lustrous green beauty of nature. My area of residence in the capital boasts of only congested concrete cages, stinking garbage dumps and broad blocked drains. When it rains, instead of the earthy petrichor, it is the stink that greets you. Our balcony looks more greener than the neighbourhood. So the rains here makes me sad and yearn for home instead. But thankfully my office is located in a plush residential area and greenery is abundant. So I am able to enjoy the beauty of nature during the rains sometimes. 

Today in the capital

In cities like Delhi, people dread the rains more than they long for them. A little rain is enough to cause traffic to come to a standstill. Right now I am in the office cab which is dropping us to the nearest metro station. It's just two minutes away from the office. But as it's raining now, I am stuck in a slow moving traffic and it is already been twenty minutes since we started. So I thought of tapping away my thoughts on the move. Two weeks back, I took the road instead of the metro and it had started to rain. It took two hours to reach home, forty five minutes more than usual.

In the month of February earlier this year, it was a rainy morning and I was commuting in an auto-rickshaw in the morning. at several places on the way, water puddles were created. At one moment, I suddenly felt as if someone had thrown a big pail of murky water at me. A sedan car had just overtaken my auto from the left, crossing a big puddle in high speed. It was winter. I reached office all wet and couldn't even sit for a long time. I placed the portable heater on my desk and finally managed to dry myself patch by patch.

Another  rainy morning last year, I saw a family of three taking a bath with the muddy water from a puddle. As I passed them, I muttered a silent 'thank you' to the Almighty.
A few days back
Back home, rains are a part of regular life. We enjoy the weather by watching the rain, playing or walking in it, and savouring different delicacies. When water accumulates in the green house compound, small fishes make way to the drowned lawn. A couple of days back, my folks back home shared that a few small fishes fell along with the rain. Hailstorms are something that also excites us more. As kids, we used to collect hailstones and even eat them. I even enjoy the thunderstorms. 

But this side of the country, people go bonkers seeing the rain. When it rains heavily, people flock their rooftops or gullies to 'bath'. You can even see people rubbing their bodies with their hands as if they are taking a shower in their bathroom. I mean, I never seen people doing that back home. The kids in my marital family defines heavy rain as "nahane wala baarish" meaning one can take a bath in such a shower. And I say in a muted voice, "What??? Why??" Dance, jump, sing, play in the rain. Why bath?

A flower in bloom today in my maternal home garden

Being born and brought up in Assam, I am used to carry an umbrella in my bag throughout the year. But in Delhi, I rarely see people walking in the rain using an umbrella. Women today are boarding the metro all wet, with no umbrella in their hands. This year I am also not carrying my umbrella so as to avoid carrying extra weight. But I think I should.

In Assam, rains came as early as April this year. But again, that is how it is almost every year. Humidity as high as ninety seven percent is experienced. But the rains always come as a respite. Oh! how I miss home during monsoons! Everything becomes so green and refreshingly beautiful all around. 
Leaving you with a video of how rain looks like back home. Not a very great video, but it gives a glimpse of how my home looks like during a spell of good rain. Do share how rains make you feel.


My rain posts: